How can we help?

At Parentr, we prioritize your convenience and security. This guide will walk you through the essential steps for managing your account, including password resets, profile updates, and adjusting account settings.

Password Resets

If you need to reset your password, follow these steps:

1. Log into the Parentr app: Open the app and on the Account tab, tap on "Reset Password."
2. Enter Your Current Password: Provide the current password. You can click the unhide icon to view if entered is correct.
3. Create a New Password: Set a new password and ensure it is strong and unique. You can click the unhide icon to view if entered is correct.
4. Confirm Your New Password: Enter again your new password to confirm. You can click the unhide icon to view if entered is correct.
5. Save Changes: Confirm your updates by clicking "Save".

Profile Updates

To update your profile information:

1. Log In: Access your Parentr account.
2. Navigate to Account: Tap on the My Profile.
3. Edit Information: Update your First and Last names, Phone or Email as needed.
4. Save Changes: Confirm your updates by clicking "Save Changes".

Account Settings

Adjusting your account settings allows you to customize your experience on Parentr:

1. Log In: Access your Parentr account.
2. Navigate to Account: Scroll down to the Preferences.
3. Customize Preferences: Adjust notification settings, calendar, or other preferences.
4. Save Changes: Ensure you save any changes you make.

Additional Tips

• Security: Regularly update your password and keep it confidential.
• Notifications: Adjust notification settings to stay informed about important updates.
• Support: If you encounter any issues, feel free to contact our support team for assistance.

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By following these steps, you can efficiently manage your Parentr account and ensure a seamless experience. If you have further questions or need assistance, please don't hesitate to reach out to us.

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