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FAQ: Parentr General Questions

Updated on
March 21, 2025
Parentr is an app designed to simplify communication and organization for parents. It helps parents stay connected with their child’s class, manage events, coordinate tasks, and engage with other parents—all in one place. Below are answers to some of the most common questions about how Parentr works.

1.  What is Parentr?

Parentr is an easy-to-use platform designed to simplify how parents manage their children’s activities. It helps parents organize events, track tasks, coordinate volunteers, collect money, and communicate seamlessly within groups such as school classes, sports teams, clubs, and daycare. Parentr keeps everything organized in one convenient place, so parents can spend less time coordinating and more time enjoying family moments.

2. What are the main features of Parentr?

Parentr offers a variety of features to simplify parenting life:

Events & Calendar Management: Organize events, track RSVPs, and sync seamlessly with your personal calendar.

Tasks & Volunteer Coordination: Easily create sign-ups, assign tasks, and track who’s doing what.

Money Collection: Effortlessly collect funds for teacher gifts, group activities, or class events.

Chat & Messaging: Stay connected with parents through private and group chats tied to specific events or activities.

Reminders & Notifications: Keep everyone updated and engaged with automated reminders and customizable notifications.

Parent Directory: Quickly connect with other parents through a comprehensive class or group directory.

Multi-Child Dashboard: Manage all your children’s activities from a single, convenient view.

Event Viewed Tracking: See who has viewed event details, simplifying follow-ups.

Parentr streamlines group organization and communication, making parenting simpler and more enjoyable.

3. How can I sync events from Parentr to my personal calendar?

To easily sync Parentr events to your calendar, follow these simple steps:

1. Open the Parentr app.

2. Go to your Account page and select “Calendar.”

3. Connect your preferred calendar (Apple Calendar or Google Calendar) by following the on-screen prompts.

Once connected, your Parentr events will automatically appear and stay updated in your personal calendar—no extra steps needed!

4. Can I communicate directly with teachers through Parentr?

Parentr is designed mainly for parents to coordinate events, manage tasks, and streamline communication within parent groups. While teachers can join and participate, direct teacher-parent communication (such as discussing academic performance or classroom concerns) typically happens through your school’s official communication channels. Parentr complements school communication but doesn’t replace direct interaction with teachers or school administrators.

5. How does Parentr ensure the privacy and security of my child’s information?

Parentr takes your child’s privacy very seriously. We implement robust security measures, including:

• Secure data storage using trusted industry-standard encryption.

• Limited data access, ensuring only authorized users within your group can view personal information.

• Strict privacy controls, allowing you to manage who sees specific information within your groups.

• Compliance with privacy regulations to protect your family’s personal data.

Your child’s information is safe, secure, and always under your control.

6. What if I encounter issues with the app?

If you experience any issues with Parentr, you can contact our support team via the app's help section or through our website.

7. Can I customize reminders and notifications in Parentr?

Yes, Parentr provides customizable reminders and notifications to suit your preferences. All users will receive essential push notifications by default. However, premium users have the added benefit of advanced controls, allowing you to selectively enable, disable, or customize specific notifications according to your needs.