FAQ: Privacy & Security at Parentr
At Parentr, your privacy and data security are not just features — they’re foundational. We understand the sensitive nature of the information shared within our app and are committed to protecting every user’s personal data with care and responsibility.
Here’s how we safeguard your privacy:
1. 🛡️ Data Privacy Principles
We follow strong privacy practices based on transparency, fairness, and security:
• Lawfulness & Transparency: We only collect and process data with a clear purpose and, when needed, your consent.
• Purpose Limitation: Data is used solely to provide and improve the Parentr platform — including features like event coordination, communication, and organization.
• Data Minimization: We collect only what’s essential to make Parentr work. No more, no less.
• Accuracy: We aim to keep all data up-to-date and relevant.
• Limited Retention: Personal data is only stored as long as needed to fulfill its purpose.
• Confidentiality: Your data is protected with modern security technologies and strict internal controls.
2. 📋 What Personal Data We Collect
Here’s what we may collect — always with purpose and transparency:
• Parents & Guardians:
• Full name
• Email address
• Phone number
• Profile photo (optional)
• Contact preferences
• Children:
• First name only (used to help organize classroom groups and events — never shared publicly)
• App Use Data:
• Login and usage behavior (used anonymously to improve the app)
We do not collect sensitive data like full addresses, social security numbers, health info, or full names of children.
3. 🔒 How We Keep Your Data Safe
• Access Controls: Only authorized personnel have access to sensitive information.
• Encryption & Secure Storage: Data is stored securely using trusted cloud infrastructure and industry-standard encryption.
• Internal Policies: Our team follows strict protocols to prevent data loss, leaks, or unauthorized access.
4. 🤝 Sharing of Personal Data
• We do not sell your data.
• We may share limited data with trusted partners (e.g., for payment processing or support) — but only when necessary and under strict confidentiality agreements.
5. 👤 Your Rights
We believe in giving users control over their data:
• Right to Correction or Deletion: Contact us if you’d like to correct or remove your information.
• Right to Access or Port Data: We’ll provide your personal data in a readable format if you request it.
6. 👨👩👧👦 Children’s Data & Parental Consent
We only collect a child’s first name for organizational purposes (e.g., event visibility, group assignments). No private or sensitive data is collected or shared. Parents always control what is shared in their household or class group.
📨 Questions?
If you have questions, feedback, or requests related to your privacy or data, feel free to contact us at support@parentr.com We’re here to help.
